Cancellation Policy

Shatras processes each order with diligence and purpose. We're a purposeful, small-batch brand that starts preparing your order immediately after the time of order to guarantee timely shipment and quality product.

Thus, once an order is made through our website, we do not entertain cancellations.
Double-check your shopping cart, shipping information, and item choices before finalizing your order.

Exceptions
In case you've committed a mistake while placing an order or entered incorrect information, kindly contact us at info@shatras.com within 1 hour from when you've placed the order. Though we are unable to promise changes or cancellations, we will do our best to accommodate you if your order has not yet been dispatched.