Frequently Asked Questions

Welcome to the Shatras FAQs page! Here, we’ve compiled answers to common questions about our products, services, and policies. Whether you’re shopping for liquid detergents, floor cleaners, hair oils, handwashes, soaps, hair shampoos, or dishwashers, we’re here to help.

1. What products does Shatras offer?

Shatras is an expert in quality home and personal care items like liquid detergents, floor cleaners, hair oil, handwashes, soaps, hair shampoos, and dishwashers. All the products are engineered to give best performance and value for your family requirements.

2. How do I place an order?

It's easy to place an order! Browse our site, put your favorite items in the cart, and go to checkout. Enter your shipping information, select your payment method, and confirm.

3. What is left to pay for shipping?

We provide free shipping on all orders, so there's nothing left to pay for shipping!

4. How long does delivery take?

Orders are shipped within 1-2 business days and arrive in 3-7 business days, depending on where you live. You will get a tracking link so you can track your shipment.

5. Is Shatras product environmentally friendly?

We care about the planet and make sure our products are safe for you and the environment. Look at the product descriptions to get information about biodegradable or eco-friendly ingredients.

6. May I cancel or change my order ?

You can modify or cancel your order prior to shipment. Please get in touch with our customer care as early as possible at info@shatras.com / +91 80000 10191. for alterations.

7. Is my information secure ?

Your privacy matters the most to us. Your information is safeguarded through secure encryption, and we do not divulge it to third parties for advertising. To learn more, read our Privacy Policy.

8. How do I contact customer support ?

Our customer support staff is available to help you with any questions or issues. Contact us at info@shatras.com / +91 80000 10191, and we will get back to you quickly.

If your question is not covered here, feel free to contact us. At Shatras, we are dedicated to ensuring that your shopping experience is seamless and pleasant!